Current:Home > MarketsA hiccup at Tesla left some owners stranded and searching for the user manual -Legacy Profit Partners
A hiccup at Tesla left some owners stranded and searching for the user manual
View
Date:2025-04-17 21:55:27
Some Tesla owners experienced a series of server errors on the car maker's app Friday, frustrating motorists who were unable to unlock or start their electric vehicle with their phone. The outage was resolved within hours, after Tesla founder and CEO Elon Musk looked into the matter.
Tesla vehicles utilize cutting-edge technology, including the ability for users to control their vehicle with their phones. This makes the keys that come with it nearly obsolete — until a server error arises, in which case the keys become quite important.
The problem seemed to be worldwide, with users reporting issues from the United States, Denmark, Germany and the United Kingdom.
In South Korea, journalist Jaehwan Cho took to Twitter to find some answers, tagging Tesla and Elon Musk, as he worked his way through the troubleshooting process.
"Checking ...," Musk responded.
About five hours later, Musk said the error had been resolved, citing an "increased verbosity of network traffic" as the cause of the outage.
"Apologies, we will take measures to ensure this doesn't happen again," Musk tweeted.
According to Tesla's website, users can call roadside support if they are locked out of their car or can't connect to the app. But perhaps the easiest solution was for drivers to revert back to using the vehicle's key fob or key card, if they happened to have it on them, in order to get back on the road.
Tesla, which no longer operates a public affairs department, couldn't be reached for comment about the outage.
veryGood! (9)
Related
- Apple iOS 18.2: What to know about top features, including Genmoji, AI updates
- Off the Grid: Sally breaks down USA TODAY's daily crossword puzzle, Triathlon
- Military service academies see drop in reported sexual assaults after alarming surge
- Could Bill Belichick, Robert Kraft reunite? Maybe in Pro Football Hall of Fame's 2026 class
- NFL Week 15 picks straight up and against spread: Bills, Lions put No. 1 seed hopes on line
- Military service academies see drop in reported sexual assaults after alarming surge
- Juan Soto praise of Mets' future a tough sight for Yankees, but World Series goal remains
- Jamie Foxx reps say actor was hit in face by a glass at birthday dinner, needed stitches
- Head of the Federal Aviation Administration to resign, allowing Trump to pick his successor
- Trump issues order to ban transgender troops from serving openly in the military
Ranking
- Trump issues order to ban transgender troops from serving openly in the military
- Former Syrian official arrested in California who oversaw prison charged with torture
- Mets have visions of grandeur, and a dynasty, with Juan Soto as major catalyst
- Trump's 'stop
- Google unveils a quantum chip. Could it help unlock the universe's deepest secrets?
- Which apps offer encrypted messaging? How to switch and what to know after feds’ warning
- Don't let hackers fool you with a 'scam
- Trump's 'stop
Recommendation
'No Good Deed': Who's the killer in the Netflix comedy? And will there be a Season 2?
A South Texas lawmaker’s 15
A White House order claims to end 'censorship.' What does that mean?
'We're reborn!' Gazans express joy at returning home to north
'Kraven the Hunter' spoilers! Let's dig into that twisty ending, supervillain reveal
Average rate on 30
Travis Hunter, the 2
This was the average Social Security benefit in 2004, and here's what it is now